CommBank App
Project scope & goals
Business problems
Customer verbatim and data points revieled that customers were frustrated that they couldn’t do everything they wanted to do in the app, they couldn’t find what they knew was already there, and the app struggled with accessibility and inclusivity.
Business opportunities
Scalability: We wanted to ensure that we met the needs of our customers by creating an easy and sensible way to continue to add new features into the app
Discoverability: Help our customers discover and take advantage of these growing digital capabilities, products and services.
Accessibility and inclusivity: To be a truly inclusive bank, required us to make sure all experiences were accessible.
Empowerment: The future is not one size fits all so we wanted to empower our customers to create an experience that suited to them (Customisation)
User Interface Design
Project scope & goals
Business problems
Customer verbatim and data points revieled that customers were frustrated that they couldn’t do everything they wanted to do in the app, they couldn’t find what they knew was already there, and the app struggled with accessibility and inclusivity.
Business opportunities
Scalability: We wanted to ensure that we met the needs of our customers by creating an easy and sensible way to continue to add new features into the app
Discoverability: Help our customers discover and take advantage of these growing digital capabilities, products and services.
Accessibility and inclusivity: To be a truly inclusive bank, required us to make sure all experiences were accessible.
Empowerment: The future is not one size fits all so we wanted to empower our customers to create an experience that suited to them (Customisation)
User Interface Design
MasterCard CashPassport
Complete design of 3 Cash Passport responsive websites.
Haverick Meats
Complete art direction and design of responsive website.
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